Having just paid to cut down three trees along our alley, all with power lines threaded through their upper branches, I can understand the homeowners' pain. On the other hand, there are alternatives, all of them reasonable in my mind.
First, TXU will consider burying the lines, at homeowner expense. This is the best solution, once and for all. Second, homeowners can pay to keep their trees trimmed themselves, which may prevent a visit by TXU at all. Or, finally, residents can let TXU do the job and live with results.